Every three years, St. Joseph’s has the opportunity to receive a comprehensive accreditation survey from the Commission on Accreditation of Rehabilitation Facilities International (CARF).
Founded in 1966 as an independent, nonprofit accreditor of health and human services agencies, the CARF International group of companies currently accredits more than 50,000 programs and services at 25,000 locations worldwide.
An agency that is CARF certified is recognized as adhering to the highest standards in their field – qualities valued by insurance companies, healthcare providers, and perhaps most importantly in St. Joseph’s case, individuals and families seeking quality treatment.
This past week, three CARF surveyors, Amy Libs, Carrie Mastoris, and David Blondeau arrived during the season’s first major snow storm and set to work reviewing St. Joseph’s procedures and records, and interviewing staff and residents at our Inpatient, Veterans, Adolescent, and several of our Outpatient locations.
As an indication of the thoroughness of the review, the following list provides but a partial overview of categories reviewed:
Leadership and Strategic Planning
Input from Persons Served
Financial Planning and Budgets
Health and Safety and Emergency Procedures
Rights of Persons Served and Formal Complaints
Performance Data Collection
Screening and Access to Services
Child and Adolescent Services
I am most pleased to report that of the 24 general categories reviewed, only four areas were noted for recommendations, and none of these were cited as being significant.
In addition to adhering to the standardized survey, the surveyors had the chance to share their personal observations about what makes St. Joseph’s a special place and offered a thoughtful review of some of our unique programs and qualities, including our Family Program; the Fellowship, and the Fellowship’s Reunion; our spiritual components; the Veterans Program’s canine commissioning program; our efforts to provide increased housing for those in recovery; our Certified Peer Recovery Advocates program; our Leadership Academy; our Sanctuary culture; and our proactive response to the heroin and opioid epidemic.
Our highly favorable outcome reflects not only on our agency’s treatment excellence, a reputation that is known throughout New York State and beyond, but also, and most importantly on the professionalism and compassion demonstrated daily be each of you as we, together, serve to heal individuals, restore families, and strengthen communities.
- Bob Ross, President / CEO