It is my pleasure to announce that Zach Randolph has been named Inpatient Services Director, and that Tammy Landerway has been designated Deputy Inpatient Services Director. Both Zach and Tammy were serving in interim capacities for these positions over the past few months.
Zach and Tammy assume their new roles during a time of change in both the addiction treatment field, and for St. Joseph’s as an agency.
The external influences affecting the way we provide care are significant. For example, today, 97% of St. Joseph’s Inpatient admissions arrive with a heroin or opioid addiction diagnosis, which is a 26% increase over the past two years.
In addition, how the business model of Managed Care influences our providing services to a younger population with mental and physical health challenges continues to evolve.
And, it is precisely these types of challenges that Zach and Tammy are well suited for. As Zac points out, “My new position with Inpatient builds upon my experience as the Veterans Program Director in that these two different levels of care and lengths of stay provide me with the perspective of Inpatient residents learning what recovery is all about, and our Veterans putting these lessons into practical application in one’s life.”
Zach’s vision for St. Joseph’s culture is equally important. As one of the agency’s strongest proponents of the Sanctuary model, he believes that it is vital to create a, “culture of compassion, grace, and sensitivity to enhance a restorative approach to recovery, both in terms of helping our residents heal, and taking care of one another as staff.”
“For me,” Tammy adds, “St. Joseph has been an opportunity for tremendous personal and professional growth, and I feel strongly that it is important to give back to my staff the lessons I’ve learned along the way.”
In reflecting on Tammy’s career here, St. Joseph’s Chief Talent Officer, Katie Kirkpatrick, notes, “Tammy is an intelligent and motivated individual who possesses a strong work ethic and devotion to our clients. Her endless determination is exhibited by her career path in her administrative and clinical work throughout her professional development here at St. Joseph’s. “
Tammy began with St. Joseph’s in July of 2003 as an Admissions Officer. She proceeded to work towards her counseling career by obtaining her Certified Alcoholism and Substance Abuse Credential-Trainee (CASAC-T) and moved on to obtaining her full credential as a CASAC. In 2013, Tammy was promoted to Senior Counselor. Tammy was named the Interim Inpatient Deputy Director in February of this year and obtained the full Deputy Title on August 31, 2017.
Katie says of Zach, “It was evident from the beginning that Zach is a very driven individual who is a self-starter and who can work both independently and in a team environment. His enthusiasm and “can do” attitude has been instrumental in the development and implementation of several programs that are an integral part of the treatment services we provide at our Veteran’s program and St. Joseph’s as a whole.”
Zach joined St. Joseph’s in April of 2012 and has worked in different capacities to include Outpatient Counselor and Family Coordinator. In June of 2014, Zach became the Director of St. Joseph’s Veteran’s program.
Zach is a Veteran and brings with him a MAC, CASAC and CAMS-1 and several years of experience in counseling and management in the field of addiction.
Although Zach and Tammy have served for just a short time as interim directors, their influence has already affected positive change. Inpatient census, for example, is, at times, (with OASAS’s permission) exceeding 100%. And, the Inpatient staff has been reorganized to provide for much needed evening and weekend coverage. As well, our new Medical Director, Dr. Biaggi, is now playing a vital role as he becomes more integrated in our residents’ care.
Amid the challenge and change, Zach and Tammy’s commitment to healing lie at the core of their new positions. As Tammy shares, “I feel that in this new position, and being part of an agency so dedicated to helping others, gives me the chance to give back even more.”
– Bob Ross, President and CEO